Support

Knowledge Base

Here you'll find guides, technical documentation and answers to frequently asked questions about operating with sedisto.

Getting Started

  • Quick start: Set up a new facility
  • Send app invitation to tenants
  • Configure Bluetooth fallback
  • Create first access rights

Hardware

  • Supported controllers and readers
  • PoE requirements and network configuration
  • Gateway installation and SIM setup
  • Perform firmware updates

Integrations

  • Set up Kinnovis integration
  • Connect Storeganise
  • Configure API keys and webhooks
  • Use the sandbox environment

Security & Compliance

  • Export audit trail
  • GDPR-compliant data deletion
  • Revoke access rights for departed tenants
  • Incident response procedures

Billing & Administration

  • Invoices and payment overview
  • User management and roles
  • API usage and rate limits

Can’t find what you’re looking for? Write to us: support@sedisto.com or call the hotline.